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Complete Mobile Home Skirting Packages

Customer Service

Shipping & Delivery

Freight Policy and Claims:

Most Small Orders Will Be Shipped Via UPS. On Larger Items Such As Complete Skirting Packages, Trim Kits Please Check The Common Carrier Box ( LTL Freight).
Please Note That Residential Delivery Is A “Curbside” Delivery And You May Need Help To Move The Merchandise To Your Desired Indoor Location.
We Also Like To Point Out That If The Freight Company Cannot Deliver To Your Home Due To Accessibility Issues, (Narrow Road, Road Not Wide Enough For The Tractor Trailers To Turn Around, Etc.) It Will Be The Customers Responsibility To Make Arrangements With The Freight Company.

Damage Or Shortage Claims On Merchandise Delivered By Common Carrier Must Be Filed With The Delivering Carrier. When A Shipment Is Received That Shows Obvious Damage, Please Make A Notation On The Carriers’ Freight Bill And / Or Refuse Delivery. Then Notify The Carrier’s Nearest Office Immediately.
They Will Supply The Claim Form And Instruct As To What To Do With The Damaged Merchandise.
One Exception To This Procedure Is Damaged Or Lost UPS Shipments. In This Case Please Notify Us Immediately So That We Can Fill And Re-Ship Your Order Until Disposition Of The Claim Is Made.

Reporting Damages At Time of Delivery:

When a shipment is received that shows obvious damage, consignee (customer) are to make a notation on the carriers’ receiving documents and / or refuse delivery.

Then notify the carrier’s nearest office and MobileHomePartsDepot.com immediately.

MobileHomePartsDepot.com upon verification of damage (carrier receiving documents) will reship the damaged part or parts of your order.

Reporting Concealed Damages:

When damage to, or loss of, contents of a shipping container is discovered by the consignee (customer) that could not have been determined at time of delivery it must be reported by the consignee to the delivering carrier upon discovery.

Reports must include a request for inspection by the carriers representative.

Notice of loss or damage and request for inspection may be given by telephone or in person, but in either event must be confirmed by a written or electronic communication.

While awaiting inspection by carrier, the consignee (customer) must hold the shipping container and its contents in the same condition they were in when damage was discovered, insofar as it is possible to do so.

Unless otherwise specified by the carrier, notice of loss or damage should be provided to the carrier within five (5) business days from the date of delivery.

If five (5) business, or such other period as specified by the carrier, pass between the date of delivery of the shipment by carrier and date of report of loss or damage and request for inspection by consignee, it is incumbent upon the consignee (customer) to offer reasonable evidence to the carriers representative when inspection is made that loss or damage was not incurred by the consignee (customer) after delivery of shipment by carrier.

Delivery Refusal:

Customers will pay all return shipping charges if delivery of an item is refused for other than damage, the return freight will be deducted from the refund amount. The return policy of original shipping and 15% restocking fee also applies.

 

Privacy & Security 
Skirting Depot uses and protects any information that you give Skirting Depot when you use this website. Skirting Depot is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. You can read the full privcy policy here.
Returns & Replacements

No Merchandise Can Be Returned Without Our Prior Approval. All Returns Are Subject To A 15% Restocking Fee. Customers Are Responsible For Return Shipping.
All Requests For Authorization To Return Merchandise Must Be Made Within 10 Days Of Purchase And Accompanied By A Copy Of The RMA ( Returned Merchandise Authorization).

All orders considered special order IE: cut skirting, items not normally stocked, custom sized items etc. May not be returned.

Items returned for exchange (wrong color, size etc) will need to be returned with an RMA number prior to the exchanged item being shipped back out. (return shipping and reshipping back to the customer is the customers responsibility)

Please Note All Sales Are Final. It Is The Customer's Responsibility To Check The Merchandise For Possible Damage At Time Of Delivery, Before Signing The Receiving Document(S). 

Ordering
All Ordering Done Via The Website Is Done In A Secure Enviroment. Skirting Depot Uses SSL To Transmit All Order Information, Customer Information And Credit Card Infomation. All Transactions, Account Creation, Logging In, Credit Card Transmission Via Gateways Are Done Using SSL 2048 Bit Encryption. 
Payment, Pricing & Promotions
Skirting Depot Has The Lowest Prices On Mobile Home Skirting. Any Specials, Copouns Or Promotions Are Current On Current Or Future Sales (promtion starting and ending dates apply) Current Copouns Or Promotions Can Not Be Used On Past Orders.
Viewing Orders
Customers Can Look At Their Orders Any Time After Account Creation. Guest Check Out Customers Can Email Support Through The Contact Page To Have A Copy Of An Invoice Emailed To Them.
Updating Account Information
We Encourage Customers To Keep Account Information Up To Date. This Speeds Up The Check Out Times On Future Orders And Will Keep Customers Up To Date On Future Sales And Or Promotions.